AI Governance and Guardrails: The Conversation Quality Leaders Should Be Leading

The AI governance conversation is already happening in your organisation. The question is whether quality has a seat at the table. This is the second post in the Intelligent Quality Leadership series. It builds on the original model and specifically explores the AI + Leadership corner of the triangle. If you’re new to the series, … Continue reading AI Governance and Guardrails: The Conversation Quality Leaders Should Be Leading

Intelligent Quality Leadership: A Model Still Taking Shape

I’ve been sitting with an idea for a while now. It’s not fully formed yet and that’s exactly why I’m writing about it. One of the things I try to be deliberate about as a leader is not sharing an idea until I’ve actually stress-tested it. It’s easy to post a hot take. It’s harder … Continue reading Intelligent Quality Leadership: A Model Still Taking Shape

People First Leadership – Rebuffing the Negative Stigma

Following my last post on People-First Leadership, I received a fair amount of feedback on the topic and not all of it was positive. This surprised me at first as I've always had the mindset of people-first, but clearly there is a different mindset of a need to be firmer and more commanding as a … Continue reading People First Leadership – Rebuffing the Negative Stigma

QA to QE – Winning Stakeholder Buy-In

Hopefully, if you are reading this, you'll be aware that Quality isn’t just about finding defects, it’s about building confidence in the solutions we deliver. Despite advancements in automation and modern development practices, bizarrely, quality still remains quite misunderstood. Many organisations still view QA as a final hurdle rather than an integral part of success. … Continue reading QA to QE – Winning Stakeholder Buy-In

QA to QE: Rethinking Quality in the Age of AI

I've been looking forward to writing this blog since I started this series. AI is not going to go anywhere, so we need to adapt our thinking in the QE/Testing world. The rise of AI is revolutionising how we build, test, and deliver software. Traditional Quality Assurance (QA) practices, focused on validating outputs, are no … Continue reading QA to QE: Rethinking Quality in the Age of AI

QA to QE – Navigating Compliance in Regulated Industries

Regulated industries such as finance, healthcare, and aviation bring their own set of unique challenges. These sectors require strict adherence to compliance, risk management, and audit readiness, all of which can feel like a roadblock to innovation. However, by embracing the five phases of the QE Transformation Model, organisations can not only meet regulatory demands … Continue reading QA to QE – Navigating Compliance in Regulated Industries

People First Leadership – Empowering Teams to Lead

In my previous post on this topic, I talked about the importance of People-First Leadership, how it’s not about controlling your team but working to support, guide, and inspire them. This approach helps create an environment where people feel valued and can thrive. But what happens when we take it one step further? What if … Continue reading People First Leadership – Empowering Teams to Lead

Breaking Down Barriers: Why the Testing Community Needs Unity More Than Ever

In the world of software testing, we’ve got enough on our plates without tearing ourselves apart over the details. Yet, time and time again, we see divisions over things like "manual testing" versus "automation,” or over debates that flare up on LinkedIn, often leaving us looking fractured. It’s exhausting, and frankly, it’s holding us back … Continue reading Breaking Down Barriers: Why the Testing Community Needs Unity More Than Ever

QA to QE – Unlocking Success with Third Party Supplier Teams

Modern software development often involves collaboration with third-party suppliers, whether for specialised components, outsourced development, or external expertise. While these partnerships bring opportunities for scale and innovation, they also introduce unique challenges: inconsistent quality standards, misaligned priorities, and communication gaps. I've worked closely with a variety of suppliers over the last 6 years and have … Continue reading QA to QE – Unlocking Success with Third Party Supplier Teams

QA to QE – Implementing the Model with SaaS Solutions

The adoption of Software-as-a-Service (SaaS) solutions offers organisations convenience, scalability, and pre-built functionality. However, these solutions come with their own complexities: limited customisation, vague quality assurance processes, and frequent updates driven by the vendors. By applying the five phases of the Quality Engineering Transformation Model, organisations could tackle these challenges head-on and transform their approach … Continue reading QA to QE – Implementing the Model with SaaS Solutions