IQL Practical #1 – Don’t Just Test the Output… Challenge the Reasoning.

This is the fifth post in the Intelligent Quality Leadership series, and if I'm being honest with myself, I wanted this one to feel different. The first four posts have been heavy on frameworks and thinking models, and while I stand behind every word, I was conscious that we'd been spending a lot of time … Continue reading IQL Practical #1 – Don’t Just Test the Output… Challenge the Reasoning.

Quality Culture: Shared Ownership Is Harder Now, Not Easier

AI hasn't solved the quality culture problem. It's made it more complicated. When everyone can generate tests with a prompt, the question of who actually owns quality becomes harder to answer, not easier. This is the fourth post in the Intelligent Quality Leadership series. It explores the Leadership + QE corner of the triangle, where … Continue reading Quality Culture: Shared Ownership Is Harder Now, Not Easier

Cognitive Automation: This Isn’t About How Fast You Can Generate Scripts

The rush to automate everything with AI isn’t transformation. It’s just faster mediocrity. Here’s what the QE + AI corner of the triangle actually demands from quality leaders. This is the third post in the Intelligent Quality Leadership series. It explores the QE + AI corner of the triangle, Cognitive Automation. If you’re new to … Continue reading Cognitive Automation: This Isn’t About How Fast You Can Generate Scripts

AI Governance and Guardrails: The Conversation Quality Leaders Should Be Leading

The AI governance conversation is already happening in your organisation. The question is whether quality has a seat at the table. This is the second post in the Intelligent Quality Leadership series. It builds on the original model and specifically explores the AI + Leadership corner of the triangle. If you’re new to the series, … Continue reading AI Governance and Guardrails: The Conversation Quality Leaders Should Be Leading

Intelligent Quality Leadership: A Model Still Taking Shape

I’ve been sitting with an idea for a while now. It’s not fully formed yet and that’s exactly why I’m writing about it. One of the things I try to be deliberate about as a leader is not sharing an idea until I’ve actually stress-tested it. It’s easy to post a hot take. It’s harder … Continue reading Intelligent Quality Leadership: A Model Still Taking Shape

The Neurodivergent Majority: Rethinking Normal in a Gen Z World

Let’s start with a number that should stop us in our tracks: 53% of Gen Z now identify as neurodivergent. ADHD, autism, dyslexia, anxiety, OCD, the labels vary, but the message is clear: the next generation isn’t hiding their cognitive differences. They’re naming them, owning them, and asking the world to catch up. This isn’t a … Continue reading The Neurodivergent Majority: Rethinking Normal in a Gen Z World

People First Leadership – Rebuffing the Negative Stigma

Following my last post on People-First Leadership, I received a fair amount of feedback on the topic and not all of it was positive. This surprised me at first as I've always had the mindset of people-first, but clearly there is a different mindset of a need to be firmer and more commanding as a … Continue reading People First Leadership – Rebuffing the Negative Stigma

QA to QE – Winning Stakeholder Buy-In

Hopefully, if you are reading this, you'll be aware that Quality isn’t just about finding defects, it’s about building confidence in the solutions we deliver. Despite advancements in automation and modern development practices, bizarrely, quality still remains quite misunderstood. Many organisations still view QA as a final hurdle rather than an integral part of success. … Continue reading QA to QE – Winning Stakeholder Buy-In

QA to QE – Navigating Compliance in Regulated Industries

Regulated industries such as finance, healthcare, and aviation bring their own set of unique challenges. These sectors require strict adherence to compliance, risk management, and audit readiness, all of which can feel like a roadblock to innovation. However, by embracing the five phases of the QE Transformation Model, organisations can not only meet regulatory demands … Continue reading QA to QE – Navigating Compliance in Regulated Industries

QA to QE – Unlocking Success with Third Party Supplier Teams

Modern software development often involves collaboration with third-party suppliers, whether for specialised components, outsourced development, or external expertise. While these partnerships bring opportunities for scale and innovation, they also introduce unique challenges: inconsistent quality standards, misaligned priorities, and communication gaps. I've worked closely with a variety of suppliers over the last 6 years and have … Continue reading QA to QE – Unlocking Success with Third Party Supplier Teams