The IQL Manifesto: Seven Commitments for AI Quality Leadership

This is the post where two things I've been building separately finally meet. When I started the Intelligent Quality Leadership series earlier this year, I had a model I wanted to stress-test and a set of ideas I needed to get out of my head and onto a page. What I didn't expect was that … Continue reading The IQL Manifesto: Seven Commitments for AI Quality Leadership

IQL Practical #3 – What Good Governance Actually Looks Like

Not the policy. Not the framework deck. The actual Tuesday morning when something matters. This is part of the Practical track within the Intelligent Quality Leadership series. It builds directly on AI Governance and Guardrails, which made the case for why quality leaders need to be in this conversation. This post is about what that … Continue reading IQL Practical #3 – What Good Governance Actually Looks Like

The Human in the Loop Isn’t Going Anywhere: They’re Just Moving Up

For the 7th post in the Intelligent Quality Leadership series, I have dived into where having a human still involved in the loop is crucial. These are my thoughts, would love to hear others on this... AI Writes the Test. But Who Decides What to Test? A CTO asked me a question recently that's stayed … Continue reading The Human in the Loop Isn’t Going Anywhere: They’re Just Moving Up

IQL Practical #2 – You’re Testing AI Wrong

Most teams are running their existing playbook against a fundamentally different kind of system. This post in the Intelligent Quality Leadership series covers the five dimensions that separate AI testing strategy from AI testing theatre. Let me describe a pattern I have seen more than once now, and I suspect you have too. A product … Continue reading IQL Practical #2 – You’re Testing AI Wrong

IQL Practical #1 – Don’t Just Test the Output… Challenge the Reasoning.

This is the fifth post in the Intelligent Quality Leadership series, and if I'm being honest with myself, I wanted this one to feel different. The first four posts have been heavy on frameworks and thinking models, and while I stand behind every word, I was conscious that we'd been spending a lot of time … Continue reading IQL Practical #1 – Don’t Just Test the Output… Challenge the Reasoning.

Quality Culture: Shared Ownership Is Harder Now, Not Easier

AI hasn't solved the quality culture problem. It's made it more complicated. When everyone can generate tests with a prompt, the question of who actually owns quality becomes harder to answer, not easier. This is the fourth post in the Intelligent Quality Leadership series. It explores the Leadership + QE corner of the triangle, where … Continue reading Quality Culture: Shared Ownership Is Harder Now, Not Easier

QA to QE – Winning Stakeholder Buy-In

Hopefully, if you are reading this, you'll be aware that Quality isn’t just about finding defects, it’s about building confidence in the solutions we deliver. Despite advancements in automation and modern development practices, bizarrely, quality still remains quite misunderstood. Many organisations still view QA as a final hurdle rather than an integral part of success. … Continue reading QA to QE – Winning Stakeholder Buy-In

QA to QE: Rethinking Quality in the Age of AI

I've been looking forward to writing this blog since I started this series. AI is not going to go anywhere, so we need to adapt our thinking in the QE/Testing world. The rise of AI is revolutionising how we build, test, and deliver software. Traditional Quality Assurance (QA) practices, focused on validating outputs, are no … Continue reading QA to QE: Rethinking Quality in the Age of AI

QA to QE – Navigating Compliance in Regulated Industries

Regulated industries such as finance, healthcare, and aviation bring their own set of unique challenges. These sectors require strict adherence to compliance, risk management, and audit readiness, all of which can feel like a roadblock to innovation. However, by embracing the five phases of the QE Transformation Model, organisations can not only meet regulatory demands … Continue reading QA to QE – Navigating Compliance in Regulated Industries

Breaking Down Barriers: Why the Testing Community Needs Unity More Than Ever

In the world of software testing, we’ve got enough on our plates without tearing ourselves apart over the details. Yet, time and time again, we see divisions over things like "manual testing" versus "automation,” or over debates that flare up on LinkedIn, often leaving us looking fractured. It’s exhausting, and frankly, it’s holding us back … Continue reading Breaking Down Barriers: Why the Testing Community Needs Unity More Than Ever