The IQL Manifesto: Seven Commitments for AI Quality Leadership

This is the post where two things I've been building separately finally meet. When I started the Intelligent Quality Leadership series earlier this year, I had a model I wanted to stress-test and a set of ideas I needed to get out of my head and onto a page. What I didn't expect was that … Continue reading The IQL Manifesto: Seven Commitments for AI Quality Leadership

IQL Practical #3 – What Good Governance Actually Looks Like

Not the policy. Not the framework deck. The actual Tuesday morning when something matters. This is part of the Practical track within the Intelligent Quality Leadership series. It builds directly on AI Governance and Guardrails, which made the case for why quality leaders need to be in this conversation. This post is about what that … Continue reading IQL Practical #3 – What Good Governance Actually Looks Like

The Human in the Loop Isn’t Going Anywhere: They’re Just Moving Up

For the 7th post in the Intelligent Quality Leadership series, I have dived into where having a human still involved in the loop is crucial. These are my thoughts, would love to hear others on this... AI Writes the Test. But Who Decides What to Test? A CTO asked me a question recently that's stayed … Continue reading The Human in the Loop Isn’t Going Anywhere: They’re Just Moving Up

Cognitive Automation: This Isn’t About How Fast You Can Generate Scripts

The rush to automate everything with AI isn’t transformation. It’s just faster mediocrity. Here’s what the QE + AI corner of the triangle actually demands from quality leaders. This is the third post in the Intelligent Quality Leadership series. It explores the QE + AI corner of the triangle, Cognitive Automation. If you’re new to … Continue reading Cognitive Automation: This Isn’t About How Fast You Can Generate Scripts

AI Governance and Guardrails: The Conversation Quality Leaders Should Be Leading

The AI governance conversation is already happening in your organisation. The question is whether quality has a seat at the table. This is the second post in the Intelligent Quality Leadership series. It builds on the original model and specifically explores the AI + Leadership corner of the triangle. If you’re new to the series, … Continue reading AI Governance and Guardrails: The Conversation Quality Leaders Should Be Leading

People First Leadership – Rebuffing the Negative Stigma

Following my last post on People-First Leadership, I received a fair amount of feedback on the topic and not all of it was positive. This surprised me at first as I've always had the mindset of people-first, but clearly there is a different mindset of a need to be firmer and more commanding as a … Continue reading People First Leadership – Rebuffing the Negative Stigma

QA to QE – Winning Stakeholder Buy-In

Hopefully, if you are reading this, you'll be aware that Quality isn’t just about finding defects, it’s about building confidence in the solutions we deliver. Despite advancements in automation and modern development practices, bizarrely, quality still remains quite misunderstood. Many organisations still view QA as a final hurdle rather than an integral part of success. … Continue reading QA to QE – Winning Stakeholder Buy-In

QA to QE – Navigating Compliance in Regulated Industries

Regulated industries such as finance, healthcare, and aviation bring their own set of unique challenges. These sectors require strict adherence to compliance, risk management, and audit readiness, all of which can feel like a roadblock to innovation. However, by embracing the five phases of the QE Transformation Model, organisations can not only meet regulatory demands … Continue reading QA to QE – Navigating Compliance in Regulated Industries

QA to QE – Unlocking Success with Third Party Supplier Teams

Modern software development often involves collaboration with third-party suppliers, whether for specialised components, outsourced development, or external expertise. While these partnerships bring opportunities for scale and innovation, they also introduce unique challenges: inconsistent quality standards, misaligned priorities, and communication gaps. I've worked closely with a variety of suppliers over the last 6 years and have … Continue reading QA to QE – Unlocking Success with Third Party Supplier Teams

Transforming QA to Quality Engineering: Implementing across Industries and Contexts

Now that we have defined the model, I wanted to look into how it could be applied across different industries and into different ways of working. No two companies work in the same way so some of this will not apply directly, but the point of this article is that Quality Engineering isn't hindered from … Continue reading Transforming QA to Quality Engineering: Implementing across Industries and Contexts