The AI governance conversation is already happening in your organisation. The question is whether quality has a seat at the table. This is the second post in the Intelligent Quality Leadership series. It builds on the original model and specifically explores the AI + Leadership corner of the triangle. If you’re new to the series, … Continue reading AI Governance and Guardrails: The Conversation Quality Leaders Should Be Leading
Tag: leadership
I’ve been sitting with an idea for a while now. It’s not fully formed yet and that’s exactly why I’m writing about it. One of the things I try to be deliberate about as a leader is not sharing an idea until I’ve actually stress-tested it. It’s easy to post a hot take. It’s harder … Continue reading Intelligent Quality Leadership: A Model Still Taking Shape
Let’s start with a number that should stop us in our tracks: 53% of Gen Z now identify as neurodivergent. ADHD, autism, dyslexia, anxiety, OCD, the labels vary, but the message is clear: the next generation isn’t hiding their cognitive differences. They’re naming them, owning them, and asking the world to catch up. This isn’t a … Continue reading The Neurodivergent Majority: Rethinking Normal in a Gen Z World
Following my last post on People-First Leadership, I received a fair amount of feedback on the topic and not all of it was positive. This surprised me at first as I've always had the mindset of people-first, but clearly there is a different mindset of a need to be firmer and more commanding as a … Continue reading People First Leadership – Rebuffing the Negative Stigma
Hopefully, if you are reading this, you'll be aware that Quality isn’t just about finding defects, it’s about building confidence in the solutions we deliver. Despite advancements in automation and modern development practices, bizarrely, quality still remains quite misunderstood. Many organisations still view QA as a final hurdle rather than an integral part of success. … Continue reading QA to QE – Winning Stakeholder Buy-In
Regulated industries such as finance, healthcare, and aviation bring their own set of unique challenges. These sectors require strict adherence to compliance, risk management, and audit readiness, all of which can feel like a roadblock to innovation. However, by embracing the five phases of the QE Transformation Model, organisations can not only meet regulatory demands … Continue reading QA to QE – Navigating Compliance in Regulated Industries
Modern software development often involves collaboration with third-party suppliers, whether for specialised components, outsourced development, or external expertise. While these partnerships bring opportunities for scale and innovation, they also introduce unique challenges: inconsistent quality standards, misaligned priorities, and communication gaps. I've worked closely with a variety of suppliers over the last 6 years and have … Continue reading QA to QE – Unlocking Success with Third Party Supplier Teams
Now that we have defined the model, I wanted to look into how it could be applied across different industries and into different ways of working. No two companies work in the same way so some of this will not apply directly, but the point of this article is that Quality Engineering isn't hindered from … Continue reading Transforming QA to Quality Engineering: Implementing across Industries and Contexts
Now that we have defined how we are going to work in the QE world, built the capabilities, delivered change and modified the culture, we now need to look at how we assess how effective we are now working. As we reach Phase 5 of the Quality Engineering Transformation Model, the focus shifts to creating … Continue reading QA to QE Phase 5 -Measure and Adapt – QE Feedback Loop in Action
Phase 4 is where Quality Engineering truly becomes part of an organisation’s DNA. This phase is all about fostering a culture where quality is a shared value, owned and embraced by every individual. By promoting shared responsibility, celebrating successes, and encouraging experimentation, organisations can create a lasting Quality-First Culture. Building this culture is something I've … Continue reading QA to QE Phase 4 – Growing a Culture of Quality
